Thursday, 19 July, 2018

Big Bird is watching: Twitter pecks at trolls who spoil conversations

The company says it will deploy a screen saying “show more replies” in front of responses that its systems adjudicate as vexatious cynical or calculated to offend Twitter to start hiding comments from suspected 'trolls' in conversations
Orlando Vargas | 16 May, 2018, 00:13

The move follows on a promise made in March by Twitter co-founder and CEO Jack Dorsey to improve the health of public debate on Twitter and address the behaviour of trolls.

If this sounds familiar, it's very similar to a tactic called "shadowbanning", a practice that Twitter has already been accused of using in the past.

The company announced on Tuesday that it is rolling out a feature that will minimize how often users see "bad" tweets.

Twitter will begin using a wider range of signals to rank tweets in conversations and searches, hiding more replies that are likely to be abusive, the company said today.

Twitter concedes that "some troll-like behavior is fun, good and humorous", but says that there are some accounts and tweets that are "behaving in ways that distort the conversation" without actually violating any policies.

"Some of these accounts and Tweets violate our policies, and, in those cases, we take action on them", he continued.

Twitter says its testing has shown positive results, with a 4% drop off in reported abuse from search and 8% fewer reports of abuse from within conversations.

Khloe Kardashian Reveals Who Suggested the Name 'True' for Her Daughter!
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Former Esteghlal player Jlloyd Samuel killed in vehicle crash
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World Rugby also announced that the rescheduling of Samoa's Rugby World Cup 2019 qualification matches. Spain and Belgium have also been retrospectively penalised for the same reason.


Those tweets will still be available, but users will have to manually click "show more replies" in order to reveal them.

Harvey and Gasca said that there are many new signals that Twitter is taking in, most of which are not visible externally.

Among other suspicious behavior, the company is looking out for accounts that don't confirm their email addresses, along with instances of multiple accounts being created simultaneously.

The signals will now be considered in how Twitter organizes and presents content in communal areas, like conversation and search, according to the duo. On one hand it's been upsetting to users who have been personally targeted, on the other hand it's just taken away the utility of poring through the conversations that Twitter enables in the first place.

Our work is far from done.

"While still a small overall number, these accounts have a disproportionately large - and negative - impact on people's experience on Twitter", they said. Our goal is to learn fast and make our processes and tools smarter.

"This is only one part of our work to improve the health of the conversation and to make everyone's Twitter experience better". We'll continue to be open and honest about the mistakes we make and the progress we are making.

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