Amazon working to fix randomly laughing Alexa speakers
Amazon working to fix randomly laughing Alexa speakers
Amazon acknowledges Alexa has developed a random, creepy laugh
09 March, 2018, 06:28
Users of smart speakers with Alexa assistant software have comically expressed their fears in recent weeks on Twitter, even posting video snippets of speakers infused with the software laughing menacingly for no apparent reason.
While Alexa is no doubt a really cool devise, it is freaking out many consumers with its random, unprompted laugh.
Amazon is trying to stop its Amazon Echos, powered by the Alexa voice-activated assistant, from suddenly laughing.
It's unclear what's causing the errors and Amazon's brief statement did not say when the problem would be fixed or if other Alexa-enabled devices are also affected. But it's unlikely that Alexa has become sentient and is intentionally frightening users with the laughs.
Amazon's Alexa is well-known for amusing Easter eggs and hidden features, but it seems her latest skill has taken the company by surprise.
While voice assistants like Alexa have been welcomed into many homes as fun, family-friendly technology, some people are still unsettled by them. During the outage, Echo device owners reported seeing red rings rather than blue, as well as a variety of error messages, including: "I'm having trouble understanding right now".
In the past few days, some users of Echo home speakers running Amazon.com Inc.'s Alexa voice-based digital assistant have reported hearing odd laughing noises at random. Since that's a relatively short phrase, it can easily have false positives, leading to these creepy laughs people have been hearing.
Wade at least had a simple enough solution to the problem, however: "We unplugged her". "We are also changing Alexa's response from simply laughter to 'Sure, I can laugh, ' followed by laughter", an Amazon spokesperson said. Recently, the company's service has been assaulted by reports of a peculiar bug that seems to affect Amazon Alex.
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