Sunday, 21 October, 2018

Lenovo Recalls Some ThinkPad X1 Carbon Laptops Over Potential Fire Hazard

Pad X1 Carbon Black Version Pad X1 Carbon Black Version
Troy Mann | 07 February, 2018, 07:55

The recall covers the fifth-generation ThinkPad X1 Carbon model, and concerns an unfastened screw that could lead to battery damage causing the laptop to overheat an increase the risk of a fire.

If you're the proud of owner of a Lenovo ThinkPad X1 Carbon built in 2016-2017, you should touch base with the manufacturer as soon as you can.

Lenovo said it became aware of the issue a few weeks ago when it received three customer reports about their notebook overheating.

The Lenovo website also provides assistance in locating the nearest authorized fix center.

Consumers potentially affected by the recall are asked to visit support.lenovo.com/X1C_5GEN_RECALL to check on the inclusion of their Lenovo product. When contacting a technical support representative, please advise them the call is in reference to the ThinkPad X1 Carbon 5th Generation laptop recall.

Pad X1 Carbon Silver Version
Pad X1 Carbon Silver Version

These particular notebooks are not sold via retailers, but they are sold in bulk to business organisations and government departments.

Some ThinkPad X1 Carbon laptops built between December 2016 and October 2017 are impacted, Lenovo said.

Users can find the device's manufacturing date at the bottom of the laptop. This particular notebook was also sold online directly by Lenovo.

"Lenovo's investigation and analysis determined that an unfastened, small screw, left in the unit during manufacture, could damage the surface of the lithium ion polymer battery and cause a short, leading to rapid cell discharge of the battery", the manufacturing giant admitted.

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